Return Policy

Exchange Period

• Customers have a 7-day window from the day of delivery to easily exchange their products.

Eligibility for Exchanges

• For an exchange, the item must remain in its original condition, unworn, unwashed, and with all tags and labels intact.
• Please note that personalized, custom-made, and final sale items cannot be exchanged unless there is a manufacturing defect or shipping damage.

Exchange Process

• To exchange, simply message our customer support on WhatsApp at +92 334 0525111. Include your order number, the item(s) you want to exchange, and the reason for the exchange.
• After that cutomer(s) need to send the shipment back via any courier service to the company's wearhouse address for exchange.

Return Policy

• If you receive a damaged item or an unsatisfactory quality product, you can easily contact our team to claim a refund by returning the unworn product to the Cueroo Warehouse.

Note: Products purchased during any sale, promotion, or special offer are not eligible for returns or refunds.

Shipping Address for Exchange

Suite # 102 Amber Pride Main Shahr e faisal near nursery Karachi Foods.